Cancellation & refund policy

An advance reserves a piece for your dates, so we keep it aside and turn other customers away.

• The advance is not refunded if you cancel.
• It may be adjusted against another booking at the shop's discretion — please ask.
• Tell us as early as you can if your plans change.

The security deposit is taken at pickup. It is refunded when all items are returned in the same condition, after deducting any late fee or damage charges below.

Late return is charged at the item's daily rent for every extra day.

• Damage (tears, burns, permanent stains, broken hooks, stones or mirrors) is charged as assessed by the shop, up to the item's full value.
• Lost or missing items or parts (dupatta, earrings, tikka, etc.) are charged at replacement value.
• If the charges are more than the deposit, the balance is paid at return.

Goods once sold are not taken back or exchanged. A piece is sold as seen, in used condition, and is checked by you before you buy it.

The deposit refund is paid at the studio when you return the items, in cash or by UPI or bank transfer. The amount, and the reference number for UPI or bank payments, is recorded on your bill.

This website does not take payments, so there is nothing to refund online.